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Sonno mattresses are compatible for most bed frames and bases including box foundation, slatted base, adjustable base, and even on the floor. Bear on mind that the firmness might be different according to the base used (i.e. divan and floor base might feel firmer, slatted base might feel softer). We suggest a solid flat surface.

 We recommend allowing one hour for your Sonno mattress to expand before sleeping on it. After 24 hours, your mattress will have fully taken shape and will perform at its best!

The Sonno mattresses are designed to be used one way up, so flipping is not required. We recommend rotating the mattress 180 degrees every six months to maximise performance and durability.

Yes, you can do it with the Sonno Original mattress! Gone are the days of sleeping on dirty, stained mattresses. With the Sonno Original you can easily unzip your mattress cover and hand-wash it in warm soapy water. Remember to line dry the cover and treat it as you would do with your favourite dress. The Sonno Lite and Sonno Luxe Hybrid do not have a removable and washable cover, however you can easily use a steam cleaner periodically to refresh and sanitise the soft fabric of the cover. 

Standard size bed sheets will perfectly fit your new Sonno.

Sonno Original: You can unzip your mattress cover from the side, then wash it with cold water (machine or by hand) and line dry it only.

Sonno Lite: You can easily use a steam cleaner periodically to refresh and sanitize the soft knitted fabric of the cover.

Sonno Luxe Hybrid: You can easily use a steam cleaner periodically to refresh and sanitize the Tencel™ fabric of the cover.

Once you have received your new Sonno, setting it up is quick and simple – just follow these steps:

• Unbox your Sonno box on its side in the room you’ll be using it.
• Cut open the outer plastic wrap using a letter opener or scissors 
• Poke a hole, then slowly glide the blade across the plastic. (Be careful: don’t cut the mattress itself).
• Flatten out your Sonno and tear open the inner plastic wrap with your hands.
• Allow an hour for the mattress to expand. It will take 24 hours to fully expand, but you can use it almost immediately.

We have different sizes for each mattress:

Sonno Original Single box size: 32 x 32 x 98 cm
Sonno Original Super Single box size: 32 x 32 x 107 cm
Sonno Original Queen box size: 32 x 32 x 158 cm
Sonno Original King box size: 32 x 32 x 188 cm

Sonno Lite Single box size: 30 x 30 x 98 cm 
Sonno Lite Super Single box size: 30 x 30 x 107 cm
Sonno Lite Queen box size: 30 x 30 x 158 cm
Sonno Lite King box size: 30 x 30 x 188 cm

Sonno Luxe Hybrid Queen box size: 35 x 35 x 158 cm 
Sonno Luxe Hybrid King box size: 35 x 35 x 188 cm

 

 

The responsive foams we use are designed to provide years of optimal performance, which means we’re able to compress the Sonno mattress without impairing its core structure.

We use advanced vacuum compression technology to package and roll our mattresses to fit into a compact box. Once released from its packaging, the mattress will expand and return to its original size within a few hours.

Our partner, Venture Mover can help you with your old mattress disposal at a discount. Learn more about how to contact and make a booking with them here.

You can try all our products at our Flagship Store in Publika, please check the showroom page for more info.  We also have 100 nights (or 200 nights for Sonno Luxe Hybrid) home trial to fall in love with your Sonno mattress. If you are not happy, you can easily write us back and return the mattress - you will be 100% refunded. Read more on our Terms & Conditions.

While our standard collection is designed to cater to a wide range of preferences and requirements, we understand that sometimes, you might need a mattress that fits specific dimensions. If you're looking for a custom-sized mattress, please don't hesitate to get in touch with us. Our team is committed to exploring all possibilities to accommodate your needs. Contact us, and let's discuss how we can make your perfect sleep experience a reality.

 The Sonno Mattress thickness is 23 cm (9 inches), the Sonno Lite is 18 cm (7 inches), while the Sonno Luxe Hybrid is 30 cm (12 inches).

Our medium-firm mattresses are 6.5 to 7.5 on a firmness scale of 1-10, with 1 being very soft and 10 being hard.

The Sonno Original comes in four different sizes with specific weights:

• Single mattress: 20 kg
• Super Single mattress: 23 kg
• Queen mattress: 32 kg
• King mattress: 38 kg

The Sonno Lite comes in four different sizes with specific weights:

• Single mattress: 12.7 kg
• Super Single mattress: 15 kg
• Queen mattress: 21.2 kg
• King mattress: 24 kg

The Sonno Luxe Hybrid comes in two different sizes with specific weights:

• Queen mattress: 42 kg 
• King mattress: 48 kg

Sonno mattresses are proudly manufactured in Malaysia.

We put the Sonno mattresses through serious testing for comfort, design and most importantly, safety. Sonno mattress is SGS certified.

The latex mattress has three properties that help you to sleep well and live better:
• The mattress is breathable, thanks to the latex porosity
• The mattress is hygienic, since latex is a natural fiber
• The mattress supports your weight, thanks to the elasticity of the material

The mattress must have an elastic structure which supports the body, while its porosity ensures perfect breathability that rapidly eliminates the body’s humidity. The result is a breathable, hygienic mattress, as well as one that is welcoming and supportive.

Latex foam is produced by vulcanising liquid latex. The vulcanisation process crosslinks latex particles with sulfur through the application of heat and accelerators such as zinc oxide. Latex does not retain heat and provides a high level of pressure relief from its bounce-back effect. It also provides excellent motion-transfer properties.

Most mattresses are priced unrealistically high. By selling online, we do not waste money on large showrooms with pushy salespeople and we cut away the multiple channels of distribution, advertising and high showroom rental. The sale is done directly from the factory to consumers. By compressing the mattress into a box, we reduce the storage and delivery costs too. Just a brilliant mattress sold at a fair price.

 We have 3 types of mattresses, the Sonno Original, the Sonno Lite and the Sonno Luxe Hybrid. Sonno Original has 3 layers of Natural Latex, Memory Foam and Support Foam, the Sonno Lite has 2 layers, Memory Foam and Support Foam, the Sonno Luxe Hybrid has 7 layers, including Natural Latex, Memory Foam and 7-zone pocket springs. While the Sonno Original is 23 cm (9") thick, the Sonno Lite is 18 cm (7”) and the Sonno Luxe Hybrid is 30 cm (12") thick.

 Sonno is a high-quality, high-performance mattress designed specifically to help you sleep well and live better. We strongly believe that a great day always starts with a good night before. Sonno supports the natural posture of your spine, helping to relieve back, shoulder and neck problems. It has also been designed to naturally breathe, so you don’t end up getting hot while sleeping. We designed Sonno with premium components to suit sleep preferences for the majority of consumers. 

Experts recommend replacing your pillow every one to three years — but we understand that doesn’t always happen! If your head doesn’t feel supported, you need a new pillow. No matter what position you lie in, the pillow should be under your head (not your shoulders) and its thickness must keep your head to be in a normal position.

Sonno sets out to design a single pillow that could accommodate all sleeping positions. Whether you like to sleep on your side, back or stomach, you will feel supported by The Sonno Pillow.

First, remove the cover from the foam. You can machine wash the cover, in cool water with a mild detergent and a tumble dry on low.

The Sonno pillow is made of one memory foam piece designed to maintain a specific structure to support your head and neck no matter how you sleep. Fill pillows use a variety of materials (cotton, down, polyester, etc.) to make up the inside of a pillow but often need maintenance to keep their shape.

Our pillow's core is made from 100% polyurethane memory foam. The foam meets CertiPUR-US® program standards for content, emissions and durability, and is analysed by independent, accredited testing laboratories. The cover is made of ultra-premium Outlast® fabrics that provide comfort, stretch and flexibility. What sets our mattress apart is that it is handcrafted to be incredibly soft and methodically breathable. For your convenience, the durable cover is easily removable for cleaning.

The Sonno pillow is designed in Italy and made by our trusted friends in China.

You can try all our products at our Flagship Store in Publika, please check this page for more info.  

Sonno Bolster is medium-firm.

The external cover is a 240gm Knitted Cover, while internally it is filled with soft polyester and PU foam.

Since it isn't necessary to wash your bolster regularly, we suggest always using a bolster case (part of your bed sheets set), which can be washed frequently. The bolster shape does not fit for a machine wash, but you can always choose to hand wash your Bolster, with cold water only.

Sonno Bolster is 90 cm long, with a diameter of 20 cm.

The Sonno Bolster is made in Malaysia.

Yes, the Sonno Bolster has a 1 year warranty.

You can try all our products at our Flagship Store in Publika, please check the showroom page for more info.  

Yes! We think you'll love our Sonno Bolster, but try it for yourself. If you don't love it, send it back for a refund. Find more details in out Terms & Conditions.

Thread count means the number of threads measured by metric square centimetre. Our eucalyptus sheets are 1100 threads per 10 square centimetres. We sleep-tested all our sheets to find a balanced thread count that felt just right, so you’ll sleep cool and your bed sheets will last night after night.

Yup! Our bed sheets can fit both mattresses lengths 190cm (standard Malaysian size, like Sonno mattresses) and 200cm (like Ikea mattresses).

Sure you can! Our bed sheets can fit any mattress. Just double check the sizes in our product specifications before buying.

Unfortunately we will not accept returns if the bed sheets have been washed. The original packaging (including the box, TENCEL™ label, welcome card, plastic) must be returned with the original products.

Why yes. Yes you can. You can get the duvet cover in one colour and the fitted sheet set in another colour. Mix and match away.

Yup! You can always opt to buy the duvet cover separately. Yup! You can always opt to buy the duvet cover separately.

Our bed sheets set consists of one fitted sheet set (fitted sheet, 1 duvet cover, 1 bolster case and pillows case) and the duvet cover.

Our fitted sheet set consists of one fitted sheet, 1 bolster case and pillows case (1 pillow case for single/super single, 2 pillow cases for queen/king).

The Sonno bed sheet sets are available in all the standard sizes: Single, Super Single, Queen and King size. Our eucalyptus sheets can fit two different mattress lengths: 190 cm and 200 cm (yes, they work with your Ikea mattress).

Aha, we figured you’d ask. Check out our comparison table here.

TENCEL™ is made from sustainably-sourced eucalyptus wood. The process used to create TENCEL™ fibers is eco-friendly, and has won awards for its low environmental impact.

No, our sheets are OEKO-TEX® 100 certified and are free from harmful chemicals.

Silky soft comfort for the most relaxing sleep. Also, an ultra-breathable feel that keeps your body cool in hot weather and is gentle even on sensitive skin. Oh and our sheets are 100% organic, hypoallergenic & eco-friendly too.

Our sheets are made with 100% TENCEL™ Lyocell fibers in Austria and tailor made at a leading factory in China, adhering to the highest quality standards.

They are made of 100% TENCEL™ Lyocell. TENCEL™ fibers are produced from wood pulp from sustainably managed sources.

You can machine cold wash your Sonno bed sheets (gentle cycle). We suggest washing other colours separately, do not use softener, bleach or chlorine. Line dry or tumble dry on low heat. Use cool iron if necessary and do not dry clean.

100% Polyester Fabric of 100gsm bleached white and treated with Sanitized Actifresh® anti-microbial, anti-bacteria solutions to International Standard.

Sonno Duvet comes in 3 different sizes:
• Single / Super Single size: 150cm x 215cm
• Queen size: 215cm x 215cm
• King size: 249cm x 215cm

You can try all our products at our Flagship Store in Publika, please check the showroom page for more info.  

Yes, our Sonno Duvet has a 1 year warranty.

Sonno Duvet is made in Malaysia.

You can check out the exact insert measurements by size in the duvet insert tech specs section.

Yes! We think you'll love our Sonno Duvet, but try it for yourself for 30 nights. If you don't love it, send it back for a refund. Find more details in out Terms & Conditions.

Yes, you can wash your Sonno Duvet insert! Please refer to the washing label on your duvet insert.

The Huggy Blanket is designed in Italy and made by our trusted friends in China.

Weighted blankets are designed to relieve stress and create a sense of calm. They do that by providing pressure on the body.

It's just like a blanket or comforter, you can lay your Huggy Blanket on top of your bed sheets or use it while you are watching your favourite movie sitting on your sofa.

Our Huggy Blanket is 150 cm x 200 cm. Stay tuned, more sizes to come soon!

We recommend purchasing two separate blankets instead of sharing one. Our Huggy Blanket is designed for one individual's use according to their weight. Sharing it won't allow both people to experience the maximum benefits.

Our Huggy Blanket weighs 9kg.

Our Huggy Blanket is made with polyester wadding and glass beads, while the light-gray cover is 100% cotton.

Do not bleach or iron. Weighted blankets above 7kg (like our Huggy Blanket) must be sent to a commercial washer and put in a gentle dryer.

You can try all our products at our Flagship Store in Publika, please check this page for more info.  

Yes, the Huggy Blanket comes with manufacturing defects warranty.

The Sonno Huggy Blanket is not recommended for people with:
• Sleep apnea
• Respiratory problems or other chronic medical conditions

The Weighted Blanket should not be used by children or people weighing under 45kg.

Yes. We think you'll love our Huggy Blanket, but try it for yourself for 30 nights. If you don't love it, send it back for a refund.

The Sonno Mattress Topper is made with 100%  Charcoal Infused Soft Foam.

This unique highly absorbent property of activated charcoal makes it an ideal additive for memory foam, promoting a clean sleep environment and a less humid sleeping experience.

The Sonno Mattress Topper comes in 4 different sizes:
• Single size: 90cm x 190cm
• Super Single size: 107cm x 190cm
• Queen size: 150cm x 190cm
• King size: 180cm x 190cm

The Sonno Mattress Topper is made in Malaysia.

The Sonno Mattress Topper is 5cm thick.

Yes, the Sonno Mattress Topper has a 2-year warranty.

Since it isn't necessary to wash your mattress topper regularly, we suggest to always use a fitted sheet (part of your Sonno Bed Sheets set), which can be washed frequently.

Yes! We think you'll love our Sonno Mattress Topper, but try it for yourself for 30 nights. If you don't love it, send it back for a refund. Find more details in out Terms & Conditions.

You can try all our products at our Flagship Store in Publika, please check this page for more info.  

The Sonno Mattress Protector is proudly made in Malaysia.

Sonno Mattress Protector comes in 4 different sizes: - Single size: 90 x 190 cm - Super Single size: 107 x 190 cm - Queen size: 150 x 190 cm - King size: 180 x 190 cm (The mattress protector can fit any mattress up to 13 inches thickness)

The Sonno Mattress Protector is made with 3 layers: - Top layer: 100% Polyester 75gsm fabric - Filling:120gsm Polyester fibers - Bottom layer: waterproof 25gsm non-woven fabric

Yes! You can machine wash your Sonno Mattress Protector in warm water (30°) and dry naturally.

You can try all our products at our Flagship Store in Publika, please check this page for more info.  Save

Yes, the Sonno Mattress Protector comes with 1 year warranty.

Yes! We think you'll love our Sonno Mattress Protector, but try it for yourself for 30 nights. If you don't love it, send it back for a refund. Find more details in out Terms & Conditions

Our Sonno Signature Bed Frame is proudly made in Malaysia.

The Sonno Signature Bed Frame comes in 3 different sizes: - Single and Super Single size: 119 x 205 cm - Queen size: 162 x 205 cm - King size: 192 x 205 cm (The single size can accomodate 2 mattresses sizes, single and super single)

Our bed frame is made with 100% oak stained natural rubberwood.

Watch how to assemble your Sonno Signature Bed Frame here.

When you get rid of packaging thoughtfully not only is it better for the environment, it can be reused to create new products. To dispose of the packaging box in an eco conscious manner, flatten the cardboard boxes or rip them up before putting it in your recycling bin to help save space. Don’t worry about removing tape or labels from the boxes. They will be removed during the recycling process.

Our Signature bed frame is made with 100% solid wood, you can easily wipe it with a damp cloth free from alcohol.

Yes, the Sonno Signature Bed Frame comes with manufacturing defects warranty.

We think you'll love our bed frame, but try it for yourself for 30 nights. Find more details in our Terms & Conditions.

You can try all our products at our Flagship Store in Publika, please check this page for more info.  

The Sonno Baby Mattress is proudly made in Malaysia.

The Sonno Baby Mattress is 60 x 120cm, with a thickness of 10cm.  

It's made with 100% Air Foam ceritified by CertiPUR-US® , with a removable knitted outer cover.  The mattress foam also has holes which improves air flow.

Yes! You can machine wash the cover in warm water (30°) and dry naturally. 

At the moment, you can try the Sonno Baby Mattress at our brand new Flagship Store in Publika. More locations coming soon!

Yes, the Sonno Baby Mattress comes with 1 year warranty. 

Yes! We think you'll love our Sonno Baby Mattress, but try it for yourself for 30 nights. If you don't love it, send it back for a refund. Find more details in out Terms & Conditions. 

Payments

1. Checkout as usual: select the items you want and pay with Atome at checkout. No processing fees, credit checks or waiting time.
2. Enter your details: share more about yourself and add your debit card details for payment.
3. Auto instalments: you no longer need to worry about late repayment. Instalments will be charged automatically on due date.
4. Instalment updates: receive updates for every instalment payment. Keep track of how much you have paid and what’s left.

Currently, Atome is available to all residents of Malaysia aged 18 years old and above. Here are the items which you are required to provide:
• A Malaysia NRIC
• A mobile phone number issued with a Malaysia prefix (+60)
• A valid email address
• Debit or Credit card issued by a financial institution

 Atome is a free payment service offered by Sonno. If you are a consumer purchasing with Atome, you’ll not be charged anything. You only pay what you see.
For each purchase (Order), you will be required to make four instalments. If you fail to make an instalment repayment on the due date, we may impose a Late Payment penalty.

For more information about Atome, please visit their website.
For more information about 3 months 0% Debit Card instalment via Atome, please read here.

The Credit Card holder must transact minimum of Malaysian Ringgit (MYR) 500.00 via participating banks’ credit card (Visa and Mastercard only) in a single receipt to be eligible for Easy Payment Scheme. The minimum transaction amount eligible for Easy Payment Scheme also subjects to the tenure of instalment taken by the card holder.

Unfortunately, at the moment our systems don't accept AMEX cards.

We accept Visa, MasterCard, online banking with major local banks (Maybank2U, CIMB Clicks, RHB Now, Hong Leong Connect, AmOnline, Bank Islam, Affin Bank), Atome, GrabPay, Shopbak and Bank Transfers.

Shipping & Warranty

We deliver in 2- 4 working days in Klang Valley and 4-6 working days outside Klang Valley. 7-14 working days in East Malaysia.

Yes! We have a pick-up point at our Sonno Sleep Lab in Kuala Lumpur. You can refer to our page www.sleepsonno.com/pages/showroom to get more details and get in touch with us to schedule your collection.

The delivery address can be changed as long as your order has not been dispatched for delivery. Once dispatched, it may be difficult for us to change the details, but do get in touch with us and we’ll see how we can help.

We provide 3 attempts for all the deliveries. If you missed the first attempt, our logistic team will contact you to reschedule the delivery until you have well received the item.

We are able to assist you to schedule the delivery date from our end. However, the delivery time frame is entirely subject to availability and scheduling by local transporters based on their delivery route. This is because the delivery is made by a third-party transporter through an arm’s length agreement.

Yes, 100% free in Peninsular Malaysia. 

We only ship in Malaysia and Singapore at the moment.

Yes, we do. We charge a shipping fee based on products' weight.  

We do not allow any exchanges on sizes and between mattresses.

There’s no need to keep the original box but please keep the plastic wrap.

Yes, 100% free for mattresses. Please note that we charge RM299 logistics fee for returns from East Malaysia and all accessories must be shipped back to our warehouse. 

We will refund your money after we have received the mattress back at one of our warehouses or associated charities. The refund will be placed on the card or account that you used to make the purchase.

Simply get in touch with us at support@sleepsonno.com and we’ll arrange a free pickup from your home.There’s no need to keep the original box but please keep the plastic wrap.

Returned or used mattresses are never resold or re-sent to customers. Instead, we do our best to give away returned mattresses to local charities supporting the homeless and needy. Otherwise, they are sent for professional recycling or disposal.

Sonno mattresses are covered by a 10-year warranty from the date of delivery and collection. This warranty is not transferable and covers only the original purchaser who continues to be the owner of the product. 

Kindly refer to our Warranty page for all details. 

We understand it takes more than a few minutes to know if a mattress is right for you. That's why we offer you a 100-night sleep trial. Try our mattress and if you don’t fall in love with it, we’ll come collect it and give you a full refund. Due to the time it takes your body to adjust to a new mattress, we have a minimum requirement that you must own the mattress for at least 25 days before initiating the return. Please note that the 100-night sleep trial is limited to one per household and cannot be used to exchange the mattress for another size. Read our Terms & Conditions section to fully understand how it works.

Other questions

‘Sonno’ was chosen as a name because it’s Italian for ‘sleep’. Your bed is your intimate and personal space where you should feel relaxed, safe and utterly at ease. We don't take that for granted and have made it our mission to live up to that promise every single day.

You undoubtedly know that selecting a mattress is often a tedious, complicated old-fashioned process. In the past, you may have ended up buying what an unreputable salesman was pushing, someone who cared more about his or her financial bottom line than your true comfort. Maybe you had the opportunity to lie on a mattress for a few minutes before the purchase, or maybe you didn’t, but either way it wasn’t enough time to allow for such a critical, life-altering decision. No more.Sonno is different. We make having a great night’s sleep easy. You conveniently order online, the exceptional mattress comes in a box and you try it in the comfort of your home for 100 wonderful nights, risk free.

Yes, You can experience Sonno mattresses and bedding accessories in different locations: more information here.